myKB (mykb.com), publishers of myKB Knowledge Base Software, myKB Pro Knowledge Base Software and myKB Enterprise Knowledge Base Software, has completed the development of its new release core products. MyKB is a low priced knowledge management tool designed specifically for organizations that offer customer service and technical support. All companies and organizations that support a product or service will benefit from myKB’s new products. Organizations have also found myKB’s product line useful in supporting internal as well as external customers.

myKB Knowledge Base Software is based in Scottsdale, Arizona and has customers all over the world. This organization makes use of the Internet and sophisticated software programming technology to save companies thousands of dollars a year supporting customers. myKB’s product line is a new twist on solving an old problem for companies: low-priced knowledge management. Knowledge management is not new, but making it low priced is. myKB Knowledge Base Software is designed to reduce the cost and time to support products by building a searchable, dynamically populated knowledge base. Customers are able to help themselves to technical information and answers via the Internet and employees can immediately add new information and make it public for supporting new issues or instances.

myKB’s products are sophisticated question and answer software that evolve as an organization and its products evolve. Many times organizations find that support costs can be cut by more than half simply by implementing myKB. By allowing customers to help themselves 24 hours a day, organizations find that they need fewer technical support employees and less time is needed training new employees on supporting issues.

myKB Knowledge Base Software - We don't make great support - we make great support possible.